Service Department
​Service That Matches Our Craftsmanship
At Fish Furniture, our relationship with you doesn’t end once your furniture is delivered. For nearly 100 years, families across Northeast Ohio have trusted us not only for timeless furniture, but also for the service and support that ensure every piece continues to look and perform its best.
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What We Provide
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Warranty Support - Our team works directly with manufacturers to manage warranty claims quickly and fairly, so you don’t have to navigate the process alone.
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Repairs & Adjustments - From tightening mechanisms to reupholstering a beloved chair, we handle repairs with the same care you expect from the brands we carry.
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Parts & Replacements - Need a cushion, hardware, or specialty finish? We can order authentic replacement parts to keep your furniture in top condition.
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In-Home Service - For larger items, our technicians can come to you. We schedule visits at your convenience and work efficiently to minimize disruption to your home.
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Why Customers Trust Our Service Team
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Experience Matters: Our staff has decades of combined expertise with medium- to high-end furniture.
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Personalized Care: Every service request is handled individually—no one gets a one-size-fits-all answer.
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Long-Term Support: Whether it’s a brand-new purchase or a piece you’ve owned for years, we’re here to help.
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How to Request Service
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Contact Us: Call our Service Department or submit a request through our online service form. Make sure you include pictures and a complete description.
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Assessment: We’ll review your request and determine whether the service can be handled in-home, in our shop, or through the manufacturer.
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Solution: We’ll provide a clear plan and timeline, keeping you updated until the issue is resolved.
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Our Promise
Just as we’ve built our reputation on trust in sales, we bring the same integrity to service. When you choose Fish Furniture, you choose a partner committed to standing behind every piece long after it enters your home.
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