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Privacy Policy

Fish Furniture respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and safeguard information when you visit our website (“Site”) or interact with us in-store.

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1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, billing and shipping addresses, payment details, and other information you provide when placing an order, scheduling delivery, or submitting a contact form.

  • Non-Personal Information: Browser type, device type, IP address, pages visited, and usage patterns collected through cookies or analytics tools.

  • In-Store Data: Information shared during consultations, order forms, or design appointments.

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2. How We Use Your Information

We use your information to:

  • Process and fulfill orders, including delivery and assembly.

  • Respond to inquiries and provide customer service.

  • Personalize your shopping experience and recommend products.

  • Send updates about orders, promotions, and store events (you may opt out at any time).

  • Improve our website, services, and product offerings.

  • Comply with legal obligations.

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3. Sharing Your Information

Fish Furniture does not sell or rent your personal information. We may share information only with:

  • Service Providers: Delivery teams, payment processors, IT and hosting partners who help us operate our business.

  • Manufacturers & Vendors: For order fulfillment, custom product requests, or warranty services.

  • Legal or Regulatory Authorities: When required by law or in response to valid requests.

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4. Cookies and Tracking

Our Site uses cookies and similar technologies to improve functionality, analyze traffic, and personalize content. You can adjust your browser settings to refuse cookies, though some features may not function properly.

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5. Data Security

We use industry-standard safeguards to protect your information, including encryption, secure servers, and access controls. However, no system is completely secure, and we cannot guarantee absolute security of your data.

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6. Your Choices

  • Opt-Out of Marketing: You may unsubscribe from promotional emails by clicking the “unsubscribe” link or contacting us directly.

  • Access & Correction: You may request access to or correction of your personal data.

  • Cookies: You can manage or disable cookies in your browser settings.

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7. Children’s Privacy

Our Site is not intended for children under 13. We do not knowingly collect information from children. If we learn we have, we will delete it promptly.

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8. Third-Party Links

Our Site may contain links to external websites. Fish Furniture is not responsible for the privacy practices or content of those third-party sites.

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9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the revised “Last Updated” date. Continued use of the Site after updates means you accept the revised policy.

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10. Contact Us

If you have any questions about these Terms, please contact us via eMail: Office@FishFurniture.com

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